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Lane Library Circulation Student Assistant CWSP

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Position Information

Position Title Lane Library Circulation Student Assistant CWSP
Position Number 24000505
Position Type Student Positions
Job Description Summary Performs service and related activities for Circulation, Reserves and Media Services. Provides general information about the library facility and services. Directs patrons to the appropriate staff member for assistance.
Posting Number SPT01146
Full or Part Time Part Time
Number of Months 12
Position End Date (if temporary)

Position Summary Information

Nature of Work

Some tasks include providing customer service to library patrons, students, staff, and faculty; assisting with computer and printer troubleshooting, performing clerical tasks. Other projects and tasks as assigned by supervisor/department.

Essential Duties

Answer phone promptly and courteously and either transfer call, take a message or
answer inquiry.
Charge / Discharge circulating books & reserve items.
Arrange discharged items on book trucks in call number order.
Assist patrons with photocopiers.
Place items on ‘Hold’.
Contact patrons by phone for ‘Hold’ and ‘ILL’ items to be picked up.
Empty book drop regularly.
Mail overdue notices to patrons.
Maintain paper and toner in copy machines.
Sensitize books to be shelved in circulating collection.
Shelf-read in assigned areas.
Shelve circulating books.
Shelve journals and reference books.
Assist with equipment circulation at the Media Desk
Accept fines and write receipts.
**Perform other duties as assigned.

Minimum Qualifications and Training

Must have good telephone communication skills and customer service experience also required. Must check with Financial Aid regarding CWSP eligibility.

Preferred Qualifications and Training

Effective communication (verbal and written), organization, and human relations skills; proficient with Microsoft Applications software, including spreadsheets, database and word processing; successful completion of background investigation prior to employment; ability to work with diverse populations.

Special Instructions to Applicants

Armstrong State University is an Equal Opportunity, Affirmative-Action
Institution committed to diversity, equity and inclusion. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, national origin, disability or protected
Veteran status. Georgia is an Open Records state.

Employment is contingent upon successful completion of a background

Your application is not considered complete until all required documents
have been uploaded to the appropriate section.

In order to be considered for a position with Armstrong State University
all application materials must be submitted and received through the
University’s electronic hiring system. Documentation sent outside of
this system will not be reviewed.

Armstrong State University Information

Situated on the Atlantic coast in beautiful Savannah, Georgia, Armstrong State University is a dynamic public university known for excellent arts and sciences along with outstanding professional programs. With approximately 7,100 students, Armstrong is small enough to foster a genuine sense of community and large enough to offer more than 100 academic programs that prepare our graduates for success in their careers and leadership in their communities. Armstrong is part of the University System of Georgia. Armstrong State University is a tobacco-free campus. Visit the University website at:



Posting Detail Information

Close Date
Open Until Filled Yes
Additional Information

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is your class standing?
    • Freshman
    • Sophomore
    • Junior
    • Senior
    • Graduate Student
  2. * How many years of experience do you have in customer service?
    • 0-1 yrs
    • 1-3 yrs
    • 4-6 yrs
    • 7 yrs or more
  3. * Do you have significant experience with the following applications?
    • Word
    • Excel
    • PowerPoint
    • Visio
  4. * Are you willing to work nights and weekends?
    • Yes
    • No
  5. * Please specify the number of months or years that you anticipate being enrolled full-time (12+ hours) in on-campus courses at Armstrong?

    (Open Ended Question)

  6. * What is your Armstrong Student ID number (907 number)?

    (Open Ended Question)

  7. * Please elaborate regarding your summer term enrollment status.
    • I am already registered for summer term and will be available to work the duration of summer term
    • I plan to register for summer term in the coming month and will be available to work the duration of summer term
    • I will not be taking classes this summer and/or and will not be available to work the duration of summer term

Documents needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents