IT Services TechHub Student Worker Position

Posting Details

Position Information

Position Title IT Services TechHub Student Worker Position
Position Number 24000335
Position Type Student Positions
Job Description Summary IT Services TechHub Student Worker Position
Posting Number SPT01172
Full or Part Time Part Time
Number of Months
Position End Date (if temporary)

Position Summary Information

Nature of Work

Tasks include providing customer support in person as well as creating and maintaining documentation. Support for Port, SHIP, Google email and apps, eClassroom, and wireless access will be provided at the TechHub. Other projects and tasks as assigned by supervisor/division.

Essential Duties

Provide first tier level support for IT related requests and incidents at the TechHub. Work and communicate with other IT Services groups while addressing IT related requests and incidents. Additional duties may include, but are not limited to clerical tasks that can be completed at the TechHub for other areas in the division.

Minimum Qualifications and Training

A professional, courteous and polite demeanor is required.
Must be enrolled at Armstrong State University at time of employment and each semester after.
Knowledge of personal computers (Windows 7 and 10 Operating System and Microsoft Office Suite.)
Familiarity with Macintosh computers or ability to learn Mac OS functionality.
Working Knowledge of MS Office Suite, email, basic navigation of software applications including internet browsers, etc.
Ability to lift computers and peripherals as required.
Ability to multitask; detail oriented with strong organizational skills and professional demeanor.
Strong communication skills, both verbal and written.
Ability to work up to 19 hours per week between 7:30am and 11:00pm during the week; possible weekend hours during Saturday and Sunday

Preferred Qualifications and Training

Ability to work independently after acquiring specific skills and assignments.
Ability to use campus supported applications including Port, SHIP, Google email, apps, etc.
Very knowledgeable with PC computers and Windows 7, Windows 10, and mobile devices
Very knowledgeable with Mac OS

Special Instructions to Applicants

Armstrong State University is an Equal Opportunity, Affirmative-Action
Institution committed to diversity, equity and inclusion. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, national origin, disability or protected
Veteran status. Georgia is an Open Records state.


Employment is contingent upon successful completion of a background
investigation.


Your application is not considered complete until all required documents
have been uploaded to the appropriate section.


In order to be considered for a position with Armstrong State University
all application materials must be submitted and received through the
University’s electronic hiring system. Documentation sent outside of
this system will not be reviewed.


A copy of the applicants class schedule should be submitted.

Armstrong State University Information

Situated on the Atlantic coast in beautiful Savannah, Georgia, Armstrong State University is a dynamic public university known for excellent arts and sciences along with outstanding professional programs. With approximately 7,100 students, Armstrong is small enough to foster a genuine sense of community and large enough to offer more than 100 academic programs that prepare our graduates for success in their careers and leadership in their communities. Armstrong is part of the University System of Georgia. Armstrong State University is a tobacco-free campus. Visit the University website at: http://www.armstrong.edu/

Salary

$7.25 /hour

Posting Detail Information

Close Date
Open Until Filled Yes
Additional Information

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is your Armstrong Student ID number (907 number)?

    (Open Ended Question)

  2. * Please describe your experience with computer software and applications. (i.e. Microsoft, Mac, OS, etc.)

    (Open Ended Question)

Documents needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. List of References
Optional Documents